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Our services

Our services will allow you to decide the best accounting or business solution for your company. By speaking to our accredited product specialists, we can guide you through every step and help you make the best decision.

Our Services
Solutions Support

Solutions Support

Solutions for Accounting and CRM offer a personalised, friendly support service. Our technicians and consultants are fully accredited to support the range of products we offer. The Solutions Support team includes consultants who have decades of experience working in the accounting industry, specialists who are accounting accredited and those who have supported CRM systems for many years. This means we have the people on hand to understand and assist with your support requirements.

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Training

Training

We provide training by Sage, Swiftpage and Salesforce accredited product specialists. We tailor training sessions to best suit you and your business. Training can be carried out at your offices over a half day or full day, in the form of class room, group or one-to-one sessions depending on your requirements. We’ll work with you to understand the level of training required.

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Report Writing / Report Designer

Report Writing / Report Designer

Should you need any assistance in setting up or designing reports within your software, a member of our team is available to spend time with you helping design reports or even write the reports for you. This ties in with the other services we have available, including consultancy and project management, to allow the seamless integration of software to your business processes.

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Customisation

Customisation

Our team of Developers work to deliver bespoke modifications and enhancements to a standard system. Popular modifications are available as ‘off-the shelf’ modules to all Sage 200 users. If you have a need for greater customisation with your system, we can help. Furthermore, should your chosen solution require specific amendments unique to your business, our in-house development team can tailor many software solutions to your needs.

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Installation

Installation

Our experts will be on hand throughout the installation of your system. They will work with you to determine how your system can be configured to support your processes and deliver the maximum positive impact within your business. They will ensure the installation of your solution is painless, with minimal downtime or disruption.

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Project Management

Project Management

A Project Manager will be allocated to your case, they’ll work with you to find which software solution works best for your business process and users. As part of our Project Management process our software specialists are able to meet with you and discuss your requirements at great length. We can also demonstrate products and show the value they can bring to your business.

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Consultancy

Consultancy

The initial stage of implementing a new solution is the 'discovery' phase. Our consultants will take the time to understand how your business works and what processes are critical to its success. We'll then be able to advise on how best to configure the solution to support these processes, and empower your staff to be efficient and effective. It is our mission to ensure your solution adds value to your business, the staff appreciate the system and enjoy using it, and that you get a real return on your investment.

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