Our experienced ‘Premier Trainers’ will help your employees use the power of Act! to enrich customer interactions, close more deals and drive revenue growth.
As a leading ‘Diamond Act! Partner’, and ‘Act! Premier Trainer’, our experienced specialist consultants are uniquely recommended by Swiftpage (the authors of Act!) to help organisations like yours derive maximum benefit from Act! CRM.
The extensive experience we have gained in providing consultancy, database configuration and bespoke Act! training services to over 1700 businesses across the UK has established Solutions as the UK’s leading Act! CRM Training provider.
We work hard to understand the specific needs of both your business and your users, this enables us to then tailor and structure our service delivery to meet these requirements accordingly. All of our Act! Consultants are certified Act! product specialists.
Training that works for you
We prefer to train your staff on your own premises, if you can make a dedicated training/meeting room available (we can bring a PC projector and screen if necessary).
Because we typically cover a broad range of features, and we want users to feel comfortable with what they have learned, we include 30 days of post training support with all on-site training sessions.
Act! Users may call us as often as they like during this period to refresh their knowledge or seek clarification on any Act! related topic.
We will deliver company-specific Act! CRM training user & administrator training on your premises to meet with the needs of your business & your staff. Beyond the core features of the system, we offer Act! Marketing Automation training including Email Marketing best practice guidance, template design and product orientation.
To ensure that your training session will have the most positive impact, please take the time to consider its objectives. What (specifically) would you like the training to achieve? For example, objectives might include (but are by no means limited to):
Act! CRM Training Sessions Available:
Objective: To provide new Act! users with an entry-level understanding of the basic features of the software. On completion of the session, users will be able to navigate successfully around the system and use features appropriate to ‘browse’, ‘restricted’, and ‘standard’ level access.
Objective: To empower Act! Administrators to exercise full local control of their own databases. On completion of this session, Administrators will be able to configure the more complex elements of Act! and manage all aspect of the system with significantly reduced external assistance.
Note: The above sessions may be run as a half day course. In these circumstances, an overview of each element will be provided but there will be limited opportunity for discussion and Q and A at the conclusion of the session.
Act! Marketing Automation Training
Objective: To provide detailed instruction in the use of the powerful integrated Marketing Automation platform. The session will also include a range of ‘best practice’ tips which will help delegates maximise the effectiveness of their email marketing campaigns.