Time to upgrade to Act! v20.1? Of course you'll want to take advantage of the new features, but we recognise that the process of upgrading software isn't always fun! As a Diamond Act! Business Partner, we'll work with you to ensure a smooth installation with minimal impact on your business.
Introducing the most adaptable, efficient, connected Act! experience to date.
Act! v20.1 was released in the UK in March 2018. Download an overview or check what's new since your version.
This release continues to make Act! the most adaptable, connected CRM to date for smaller businesses. Your company will benefit from more flexible options for customer support that enhance your subscriber value.
Active members have the opportunity to receive Act! v20.1 features such as next generation Outlook integration, enhancements to Act! Insight and Act! Companion, and customer success resources to help your business grow.
Custom Tables Manager provides advanced adaptability in order for you to bring complex data, business processes and specialised industry practices together in Act! to manage your business efficiently. You can associate table records to Act! contacts, companies, groups and opportunities for quick and easy reference. You can gain the benefits of CRM by being able to create activities, send follow up emails and engage in informed sales conversations. With everything in place, you can gain complete visibility of what's happening with your business and customers.
Extend your connected workspace with next generation Outlook integration for Act!. You can sync your Outlook contacts and calendar with this advanced technology that delivers superior sync performance and duplicate checking. Additional improvements include:
Integrates with Microsoft Office 365 and Exchange for contact and calendar sync. These supported platforms provide you with additional convenience, flexibility, access options and control.
Gain support for whenever you need it most. Solutions for Accounting support every Act! version from Act! 2000 to the current 'in life' version. We understand that Act! is important to your business and that downtime is at best, inconvenient and at times, intolerable.
We prioritise calls with you so that we understand the urgency of your request for assistance. 86% of issues are resolved within the initial call and 96% of our calls are answered by our Support Team within 10 seconds.
This new release has resolved the following minor issues:
What is new since your version?
Since your version of Act! there have been product innovations, feature enhancements and compatibility updates introduced. We don't want you to miss out on the latest information, so allow us to update you.
Showcase is an opportunity for you to engage directly with our product specialists, consultants and vendor partners in a relaxed environment.
Date: 20th June 2018