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CRM solutions for complete customer insight

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Custom Tables

Custom Tables Manager provides advanced adaptability in order for you to bring complex data, business processes and specialised industry practices together in Act! to manage your business efficiently. You can associate table records to Act! contacts, companies, groups and opportunities for quick and easy reference. You can gain the benefits of CRM by being able to create activities, send follow up emails and engage in informed sales conversations. With everything in place, you can gain complete visibility of what's happening with your business and customers.

Outlook Integration

Extend your connected workspace with next generation Outlook integration for Act!. You can sync your Outlook contacts and calendar with this advanced technology that delivers superior sync performance and duplicate checking. Additional improvements include:

  • Contact and calendar syncing for Outlook and Gmail
  • Email history recording for Outlook

Compatibility Updates

Integrates with Microsoft Office 365 and Exchange for contact and calendar sync. These supported platforms provide you with additional convenience, flexibility, access options and control.

Act! Support

Gain support for whenever you need it most. Solutions for Accounting support every Act! version from Act! 2000 to the current 'in life' version. We understand that Act! is important to your business and that downtime is at best, inconvenient and at times, intolerable.

We prioritise calls with you so that we understand the urgency of your request for assistance. 86% of issues are resolved within the initial call and 96% of our calls are answered by our Support Team within 10 seconds.

This new release has resolved the following minor issues:

  • Licensing issue for Act! Premium
  • Recurring activity synchronisation corrected
  • Some back-end improvements in preparation for Act! v.21

What is new since your version?

Since your version of Act! there have been product innovations, feature enhancements and compatibility updates introduced. We don't want you to miss out on the latest information, so allow us to update you.

Act! v.17

  • New Outlook sync options
  • Integration with Dropbox
  • Streamlined configuration, deployment, and access options
  • Customisable buttons, notifications, and default history options
  • Easy access to helpful resources

Act! v.18

  • Favourite contacts
  • Act! e-marketing admin features
  • Compatibility with Windows 10, Chrome and Internet Explorer 11
  • Exclusive for Act! Premium Membership:
    • Act! Connect
    • Act! API

Act! v.19

  • 30+ refreshed standard reports
  • Act! e-marketing performance improvements
  • Compatibility with Microsoft Office 2013 & 2016
  • Exclusive for Act! Premium Membership:
    • Act! Companion for Mobile
    • Act! Premium Contact Link
    • eCommerce Connections
    • Act! Connect Link

Act! v.20

  • Next generation Outlook integration
  • Fresh, new look
  • Compatibility with Office 365, Exchange and Chrome for Mac
  • Exclusive for Act! Premium Membership:
    • Custom Tables Manager
    • Industry Templates
    • Act! Insight Dashboards
    • Act! Companion
    • Ask Act! with Amazon Alexa

Why Solutions?

Our expert team will help you understand how Act! CRM can be configured to support your business effectively. We help you through every step of the implementation process, from consultation and installation through to supporting your software and your business once you are up and running.

We provide full product training to help your users get the most out of the software and to become more effective in their engagements with your customers.

As a Swiftpage Diamond tier strategic partner, with many years’ experience in delivering Act! CRM for clients, our team can help you transform the way you do business, freeing up the valuable time you need to focus on achieving your business goals. To find out how Act! CRM can give you complete control over your business, call us today on 0115 840 5075 or email enquiries@solutionsforaccounting.co.uk.

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