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Privacy Policy

Privacy Policy

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Solutions for Accounting and CRM (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulations (GDPR), the data controller is Solutions for Accounting Limited (Trading as Solutions for Accounting and CRM) of Sherwood House, 7 Gregory Boulevard. Nottingham, NG7 6LB.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.solutionsforaccounting.co.uk . This includes any information provided at the time of registering to use our site, subscribing to our service, purchasing software modules from our site or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

whether you subscribe to our newsletter and or whether you access the same.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At present the site does not use cookies.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Any payment transactions will be processed by a third party service provider. Our partner for the processing of payments for purchases that you make from our site is SagePay (formerly known as Protx) and use of SagePay will be subject to the terms and conditions of SagePay in force from time to time and will be subject to such encryption and security protocols as they may from time to time operate.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or email.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or in relation to new products that we feel may be of interest to you based on your previous purchases with us.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Disclosure of your information

We may disclose your personal information to a third party

(i) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.

(ii) To protect the rights, property, or safety of Solutions for Accounting Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we would like to use your data for such purposes or if we might intend to disclose your information to any third party for such purposes, and seek your permission before doing so. You can also advises us of any change to your stated preferences at any time by contacting us at Solutions for Accounting Ltd, Sherwood House, 7 Gregory Boulevard, Nottingham NG7 6LB.

Further to this, you have the right to obtain the erasure of your personal data from our systems, providing that we are not under any duty or legal obligation to preserve that data (in whole or in part). You may request that we remove your personal data from our systems by contacting us at Solutions for Accounting Ltd, Sherwood House, 7 Gregory Boulevard, Nottingham NG7 6LB.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The General Data Protection Regulations (GDPR) give you the right to access personal information that we hold about you. Your right of access can be exercised in accordance with the regulations by contacting us at Solutions for Accounting Ltd, Sherwood House, 7 Gregory Boulevard, Nottingham NG7 6LB.

Please refer also to our GDPR Statement of Compliance which describes what actions the company has taken to ensure the protection of your rights. The statement also explains the treatment of personal data on a wider basis (beyond the privacy policy which is associated with our website).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@solutionsforaccounting.co.uk.

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