Act! CRM, from Swiftpage, is the world's leading contact and customer management system for small businesses. With more than 4 million users worldwide, Act! enables you to develop enduring customer relationships, maximise engagement and secure revenue growth.
Featuring an intuitive, user-friendly interface, Act! can help you to build profitable and meaningful relationships with your clients and prospects, while giving you the tools you need to manage and forecast your sales.
Act! gives you the flexibility to choose the platform that best suits your business needs. It can be implemented on your business premises or hosted in the cloud, giving users secure access to vital business data anytime, anywhere, across a full range of internet-enabled devices.
Access rich customer information including emails, documents, notes, activities and sales opportunities in one place. Maintain a 360-degree view of your customer relationships by centralising data, and empower your sales teams to access it from anywhere and do better business.
Realise the full potential of Act! by using ‘Custom Tables’ to support the data collection needs of your business. Manage industry-specific data such as insurance policies, service contracts, mortgages, or projects. Custom Tables enable you to bring together complex data sets and support unique operational processes and specialised industry practices.
Design the Act! Opportunity interface to support your business development processes. Enable your sales teams to monitor sales forecasts by products or services, status, age, probability of close or virtually any other metric. Present key pipeline data in rich graphical views and ‘Kanban’ boards to keep sales goals in sharp focus.
Gain access to dynamic, visual snapshots of real-time metrics with interactive, graphical ‘Act! Insight’ dashboards that cover individual, team, and business performance. Monitor sales, marketing and business health KPIs for smarter decision making. Have access to over 50 preconfigured reports or create custom reports to meet your own unique needs. Export reports to Microsoft Excel, PDF, and email for greater analysis or sharing with your team.
Act! Marketing Automation enables you to remove manual tasks from the multi-step processes that drive complex marketing campaigns. With advanced CRM workflow, lead capture, high quality email marketing and forensic website visitor tracking, you can automatically prioritise follow-ups, automate sales tasks, and update client information. Turn real-time response metrics into sales actions and never miss an opportunity to close a deal. Build a comprehensive picture of prospect engagement and create a unique customer experience.
Act! Growth Suite - Full-featured, everywhere access Act! CRM (see features listed on opposite panel) PLUS Powerful Marketing Automation.
Act! Marketing Automation is an intelligent new technology embedded within Act! CRM, which enables you to automate manual tasks and multi-step processes that form part of complex marketing campaigns. Features include:
Act! CRM - suitable for businesses with up to 100 users requiring a fully featured and highly customisable solution. Features include:
We're one of the world's leading Act! CRM consultancies and we offer a range of services designed to help you and your business get the most from Act!
We're ready to offer as little or as much help as you need, and we can assist with:
Learn more about our Act! CRM services
Our expert team will help you understand how Act! CRM can be configured to support your business effectively. We help you through every step of the implementation process, from consultation and installation through to supporting your software and your business once you are up and running.
We provide full product training to help your users get the most out of the software and to become more effective in their engagements with your customers.
As a Swiftpage Diamond tier strategic partner, with many years’ experience in delivering Act! CRM for clients, our team can help you transform the way you do business, freeing up the valuable time you need to focus on achieving your business goals. To find out how Act! CRM can give you complete control over your business, call us today on 0115 840 5075 or email firstname.lastname@example.org.
"Very courteous and attentive - resolved my issue at speed."
Tony Tillett, Status Metrology Solutions Ltd
"Sam was very patient and willing to see this issue through to its successful conclusion. Thank you."
Sharon Nolan, The Malted Waffle Co
"As always, Joe was a top guy sorting things with Act! "
Peter Swann, Presstek
"Extremely helpful, prompt and overall service is excellent. I highly recommend. Thank you. "
Dawn Powell, Granite Financial Management
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Agnes Jablojnska, Nottingham Bid