What is SaaS?

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What is SaaS, Software as a Service?

Software as a Service, fondly known as SaaS, is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the internet. With the rise in SaaS products, Statistica, a leading provider of market and consumer data, expect this model to achieve worldwide revenue of over $205 billion in 2020, growing by almost double since 2017.

SaaS allows you to connect to, and use, cloud-based apps over the internet for fundamental business technologies. Common examples are email, sales management, CRM, financial management, human resource management, billing, collaboration, and office tools such as Microsoft Office 365. Leading SaaS business management providers include Sage, Salesforce and Microsoft. Some more familiar, non B2B, SaaS providers are the likes of streaming sites such as Netflix, Now TV, Amazon Prime and Spotify.

SaaS provides a thorough software solution that doesn’t undertake costly or lengthy upgrades. By transferring software hosting to a third party that is in the cloud, you’re outsourcing all the responsibilities that come with maintenance, such as upgrades and troubleshooting. Paid for on a subscription basis, you can gain instant access from any location whether you’re at home, in the office, or working on-the-go.

  • Available over the internet
  • Hosted on a remote server, by a third-party provider
  • Scalable, with different tiers for small, medium and enterprise-level businesses
  • Inclusive, offering security, compliance, and maintenance as part of the cost

We provide three SaaS models – Sage Intacct, Salesforce and Act! CRM.

Sage Intacct – Recognised as the #1 accounting software for customer satisfaction, according to G2, Sage Intacct delivers great value and deep functionality to automate complex business processes. By providing rich financial and operational insights, you can grow your business with ease. This true-cloud accounting and financial management system allows you to cut your period end close time by almost 80%, helping you focus on what’s important.

Salesforce – As the world’s #1 CRM platform, Salesforce has revolutionised the way businesses manage their relationships with customers and prospects. Become more productive and place your customers at the core of your organisation with a comprehensive, customisable view of clients across all business disciplines. This leading cloud-based CRM system provides you with the power to produce a high-quality customer experience, and drive revenue growth.

Act! Growth Suite – The world’s leading contact and customer management system for smaller businesses enables you to organise all your customer information in one central location accessed on demand by customer-facing staff. Act!, now with built in marketing automation, enables you to communicate with your clients and prospective customers via email campaigns based on user behaviour, enabling you to communicate more frequently with your customer base as well as , giving you secure access to vital business data anytime, anywhere.

The Benefits:

Reduce Costs – The SaaS model can save you money as it eliminates the upfront cost of purchase and installation, as well as ongoing costs such as maintenance and upgrades. You won’t need to spend large amounts on the upkeep of servers, maintaining them or the overheads needed to keep them running, instead SaaS applications can be downloaded easily over the internet and maintained efficiently.
The SaaS model provides access to more expensive, powerful software that might not have been affordable through conventional purchasing methods. With subscription based payments, you can eliminate the extreme financial hit of upfront payment for the software, instead paying for it in more manageable, bite-size chunks.

Save Time – Saving time to focus on what’s crucial is something all businesses could benefit from. As a SaaS installation is so simple, you can save time and eliminate the extra hours and downtime that are necessary to upgrade conventional software. With SaaS, the installation is as easy as having an internet connection and acquiring a log-in – there’s nothing else to it!

Work Anywhere, Anytime – Hosted in the cloud and therefore accessible over the internet means that you can access your SaaS solution via a mobile, tablet or laptop at any time, in any location.
With real-time data, utilise the ability to easily check customer order history and other key information prior to a sales call or meeting. With the ability to work on-the-go you can instantly connect with colleagues increasing efficiency throughout your business. Work how, where and when you want.

Your data is safe – It’s understandable that a reservation you may have about moving to a SaaS platform is the security of your data. Data hosted by your SaaS vendor will be far more secure than if you were to store it. This is because SaaS vendors have rules and regulations that they have to stick to, causing them to carry out more maintenance checks, invest in more security and improve their backup technology.

Integrate With Other Systems – Seamlessly integrate with other SaaS or on-premise solutions. For example, both Sage 200 and Sage Intacct integrate with Salesforce, streamlining your business processes, giving you full visibility over your client’s data.

Should I switch to SaaS?

SaaS is a perfect solution for small to medium sized businesses that are looking for a way to reduce costs that could be dominating your budget. SaaS technology can provide you with a stress-free business management system.

Why Solutions?

We pride ourselves on finding a solution that fits your business perfectly. Our expert team will help you understand how our SaaS models can support your business effectively. We will help you through every step of the implementation process, from consultation to supporting your software and your business once you are up and running, Solutions are there for you every step of the way.

We ensure your teams are fully trained to ensure your users get the most out of the software and to become more effective in their engagements with your customers. Our team can help you transform the way you do business, freeing up the valuable time you need to focus on achieving your business goals.

Are you interested in SaaS and want more information? Contact our experts today on 0115 840 5075 or email enquiries@solutionscloud.uk

Want to learn more about our products? Check out our articles:

Solutions awarded ‘SaaS Partner of the Year’ by Sage!
Should I move to the cloud?
What is Sage Intacct?