Looking for an award-winning Sage 200 partner to help you reach ambitious growth targets?
So you’re looking for an award-winning Sage 200 partner to help you reach ambitious growth targets? You’ve narrowed it down to the system you want, but the next stage is figuring out who you want to guide you through the process! This can be just as important as which system you choose. Putting your trust in a Partner that can help deliver exactly what you need can be daunting.
Sage 200 is a powerful cloud-connected accounting solution for small and medium enterprises. With our knowledgeable and specialist team, you will discover how to make the most out of your system while fulfilling your business goals. If you are a Businesses with over £1m turnover wanting a comprehensive ERP system with access to expert knowledge and advice, speak with our experts. With many years of experience supporting SMEs we will ensure the system enhances your business; be that for managing stock, projects, manufacturing processes, customers or payments.
What makes us different?…
Solutions are an award-winning, knowledgeable Sage Platinum Partner operating nationally, but based in the East Midlands. We have offices in Nottingham and Derby but our team are based throughout the country. With a dedicated team of professionals, we provide expert advice and assistance every step of the way, taking the pressure off you.
Our passionate Consultants will work hard to understand your business processes and what makes your company tick, ensuring your choice in system is configured to suit your business model. Relying on over 20 years of experience as a Sage Partner, and a combined total of over 400 years of experience between the team, our experts are ready to guide you throughout your software journey. What’s more, we will also install and provide you with trustworthy, valuable support and advice once your system is up and running.
With a Net Promoter Score of 79, which is rated as ‘world class’, our customers recognise the high level of support we provide . Our experienced team of support technicians ensure 86% of issues are resolved within the initial call. We want to give you the best experience possible, characterised by personal attention, empathy and immediacy. We are constantly working to improve our processes, and the quality of service that we are able to offer.
As a Sage Platinum Partner we are in the highest tier within the Sage Partner Channel and consists of an elite group of Sage specialists. This is as a result of making significant investments in developing our ability to support Sage User organisations over the long term. As a Platinum Partner we will provide you with a high standard of service, delivery and customer satisfaction.
Our Support team consists of experts with many decades of experience working in the industry, as well as specialists with AAT accreditations. This wealth of knowledge means that we are prepared to better understand your queries, gauge impact and provide the appropriate solution. We frequently invest in our team – our technicians and consultants receive continuous product training, and maintain formal up-to-date accreditations with the technologies they support ensuring you receive a high quality service.
The services we offer:
- Report Editing & Design Service
- System Reviews
- Configuration Requests
- Annual on-site visits (except during Covid)
We can provide you with a tailored support package ensuring you have the appropriate level of help, advice and technical assistance when you need it most. Our Sage accounting support package delivers an essential level of cover, assistance with report writing, layout design, errors, year-end processes, general queries and everything you need to keep your system running.
To our technical support services:
Providing direct access to our Accounting Product Specialists. Mon–Fri 08:30–17:30
You can email us with a query at any time and we will aim to respond within 4 hours
Online Remote Access Support
Using state-of-the-art web tools, our technicians connect to your server or workstation and see the problem that you are encountering at first hand
On site support
We are able to offer on-site support for our contract customers (except during COVID)
You are invited to seek our advice regarding the use of your Accounting system, including the potential benefits of applying updates and upgrades
Are you interested in Sage 200 and want to learn more? Contact our experts today on 0115 840 5075 or email email@example.com