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What makes Salesforce stand out from other CRM solutions?

News What makes Salesforce stand out from other CRM solutions?

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What makes Salesforce stand out from other CRM solutions?

Salesforce is undoubtedly a leading CRM solution when it comes to customer relationship management. It offers a comprehensive set of tools that scale according to the needs of your processes, reliable support and reasonable pricing plans. Trusted by more than 3 million users worldwide, Salesforce allows you to become more productive regardless of your location, helping you focus on what matters most - customer success.

But what makes Salesforce stand out?

Why is it considered the world's #1 and leading cloud-based CRM platform?

It's all down to the features. This innovative solution empowers your sales and marketing teams with real-time client information, providing all the tools you need to connect with customers from real-time marketing campaigns to intuitive deal tracking. Engage with customers earlier and close deals faster than ever before by remaining ahead of your competition with technologies like mobile, relationship intelligence and collaboration. Allow us to expand on the features of Salesforce's Sales Cloud, enabling you to understand why this powerful solution is the world's #1 CRM.

Contact Management

Contact management, collaboration and marketing tools allow your sales team to close more deals faster. Gain a thorough overview of your customer's activity history, significant contacts, customer communications, and internal account discussions enabling you to control your business effectively and efficiently. Insights from your social media channels enable you to stay connected to your colleagues and the information your require to successfully close sales.

Opportunity Management

Streamline your sales processes and easily customise the Salesforce mobile app to reflect your sales and forecasting stages, enabling you to drive progress, productivity and consistency. See a complete view of critical details in a rich timeline of your customer's activity and receive updates when action is needed.

Lead Management

Capture prospect information instantly using leads (available in Sales Cloud). Leads hold critical information about the person, their business and what the opportunity is, in a single location. Easily track the RIO of your marketing investment with Sales Cloud campaigns and acknowledge where the lead was acquired. Leads can make the most of Path, guiding your sales team through the process of nurturing, with recommended fields and guidance for success.

Sales Data

Gain more leads to improve conversion rates and drive revenue growth. Make smarter decisions about where to invest your marketing budget, track your leads from click to close, and constantly optimise your campaigns across every channel. Get high quality sales data with Data.com, enabling you to increase sales and marketing productivity with the latest, most accurate data.

Reports & Dashboards

Use powerful tools that turn data into actionable insights that all employees across your business can access anywhere, any time. With Salesforce dashboards gain a real-time overview of your business at a glance, giving you detailed reports that are easy to create and customised sales forecasting reports that are easy to build, enabling you to always stay updated.

Einstein AI

With Artificial Intelligence (AI) powered sales tools you can keep your deals moving forward. Use Einstein's AI to sell smarter by automatically capturing data, gaining instant insights, and proactively coaching your sales team to win with predictive forecasting. View the key developments touching your accounts, including company expansion updates.

Salesforce Mobile App

Improve productivity by turning your smartphone into a portable sales office. Log calls, respond to leads, work opportunities and check dashboards in any location. The Salesforce Mobile App allows you to quickly access your files and instantly connect with your colleagues, increasing efficiency throughout your sales team. Browse, edit, and share all of your files including Microsoft Office, in just a few clicks.

Email Integration

The Salesforce and Outlook integration provides a complete overview of your customers. Instantly sync emails, keeping your entire business updated with all communications. Lightning Sync keeps your Outlook, mobile device, and Salesforce calendars seamlessly aligned. Add rich context to every meeting invite and contact with Outlook quickly and easily.

Sage 200 Integration

Salesforce has the ability to integrate with Sage 200 allowing you to create an empowered, efficient sales team. Drive revenue by customising your dashboards and automating repetitive tasks to seamlessly manage your sales cycle. Gain advanced analytics, reporting and forecasting and scale your customer service capabilities without complexity.

Are you interested in Salesforce and want more information?

Contact our experts today on 0115 840 5075 or email enquiries@solutionscloud.uk.

Contact us now

Our 'Sales Cloud - Quick Start' package: £5000* (excl. VAT)

Salesforce implementations that take months to deliver are in nobody's best interests. That's why we've introduced our Quick Start package, designed to get you up and running in just a few weeks by embracing core Sales Cloud features such as leads, campaigns and opportunities.

To begin the process, we work with you to create a project plan, gaining an understanding of your requirements in greater detail and outlining any considerations for you and your system. Our aim is to ensure this plan produces a solution that will deliver value quickly and provide a platform for future development. We will interact with you regularly throughout the project, demonstrating configurations as they evolve and making any refinements to the system where required. We will collaborate with you to build the perfect Sales Cloud configuration for your business.

Finally we will provide training in your offices for your users and system administrators as well as supporting you as you go live with Sales Cloud.

Objects Configured

  • Accounts
  • Contacts
  • Leads
  • Opportunities
  • Campaigns

Org Setup

  • Security settings (sharing rules & profiles)
  • User profile setup (for up to 10 users)
  • Office 365 & Outlook Integration
  • Custom themes & branding

Features Customised

  • Sales Path
  • Reports
  • Dashboards
  • Homepage

By introducing Salesforce’s Sales Cloud, the world’s #1 CRM system, into your business you can easily manage your customer interactions and empower your service, sales, and marketing teams with real-time client information.

*Subject to limitations set out on the Quick Start Options document.

Price excludes Salesforce product licences.

Download our Sales Cloud Brochure

Are you interested in Salesforce? Contact our experts today on 0115 840 5075 or email enquiries@solutionscloud.uk.

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Written By Lily Jones

Marketing Assistant

As Marketing Assistant, Lily assists the Marketing Manager in promoting the business, its services and partnerships. Her role is heavily content based, creating blog articles, newsletters and social media copy as well as creating and implementing the strategy behind them.

Lily also regularly updates the website and our company literature, ensuring the content is fresh and relevant.

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