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How can Salesforce benefit your business?

News How can Salesforce benefit your business?

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How can Salesforce benefit your business?


CRM systems are known to improve customer retention and provide businesses with an easy way to manage their relationships with existing customers whilst identifying new leads and prospects. They provide rich visibility into your customer relationships and can empower your service, sales and marketing teams with real-time client information.

Salesforce, the world's #1 CRM platform, delivers the tools you need to better manage your customer interactions. Having revolutionised the way businesses manage their relationships with customers and prospects, Salesforce's Sales Cloud gives your team the power to create a high quality customer experience, and drives revenue growth.

As the world's leading cloud-based CRM system, Salesforce's Sales Cloud delivers a collaborative platform for colleagues as well as external stakeholders. Share insights with visual dashboards and reports, whilst collaborating with other team members through Chatter. Use the Salesforce app to gain the insights you need on your mobile or tablet at your fingertips, anywhere at any time.

Trusted by more than 4 million users worldwide, this innovative solution provides many benefits that can help your business thrive. Let us expand on these benefits, explaining why choosing Salesforce can improve your business, and help you gain a better understanding of this unique, dynamic CRM platform.

Why Choose Salesforce?

Salesforce's Sales Cloud is the ideal CRM solution for your business if you need the functionality to:

  • Collaborate across multiple business units
  • Share critical client data throughout your organisation
  • Track key performance indicators in real-time
  • Integrate key business systems
  • Have real-time visibility over business performance

Increase your productivity, save time, minimise costs and optimise your resources with the automation that Salesforce provides. Accessible on the go through any device with an internet connection, you can respond in real-time to your customers and take control of your business operations whenever, wherever. Create reports and dashboard specific to your business with the drag and drop functionality and allow Salesforce to help you find more customers and capture, review, prioritise and turn leads into new customers.

Market your business through Salesforce to reach more customers with targeted marketing campaigns tailored to your prospects, helping you generate more opportunities and contracts. Measure how effective your campaigns are and easily calculate the return on investment of your shares. Keep track of your customer interactions, log calls, respond to leads, work opportunities, and check dashboards helping you increase efficiency throughout your business.

The Benefits:

Customer Information

One of the greatest benefits of using Salesforce is the information it captures. When using Salesforce's Sales Cloud you can gain a clear view of every individual account, contact, task, event and opportunity that's tied to a lead, giving you the relevant information you need in order to approach potential customers. This is important as it allows you to easily track information and keep your customer profiles organised. With everything you need in a central location, you can gain a complete, holistic approach to managing your business.

Everywhere Access

Salesforce's Sales Cloud is accessible on any device with an internet connection, whether that be a phone, tablet or laptop. This allows you to work on the go, helping you stay in touch with your business and your team constantly. With all your data stored in the cloud, you have access whenever. Stay updated with accounts and clients by turning your smartphone into a portable office.

Collaboration

Easily communicate with other members of your team with Chatter, the Salesforce collaboration platform. Collaborate on lead, account and opportunity records, keeping everyone aligned. The Chatter feature enables you to add team members to accounts or opportunities that need special attention, making it easier for your team to prioritise and schedule tasks enabling you to work with a higher volume of leads and complete more sales. Get better results and productivity from your team every day.

Customisation

Every organisation has specific needs regarding size, sector, type of clients etc. Salesforce's Sales Cloud offers the essential tools to meet your needs and provides different services tailored to different profiles including mobile management, data sharing, and interactions with customers through social media. You can easily add new features to the software creating a bespoke solution that automates your customer management and increases business performance.

User Resources

Salesforce has a range of resources that can benefit you and allow you to work more effectively with your software. Offering educational blogs and articles, webinars, YouTube videos, and user guides, enabling you to access the information you need to work productively with Salesforce. Quickly find answers to your questions and solve any problems with ease. These 'self-help' resources mean you can work without the hassle.

With Salesforce you can close deals at a faster rate with contact management, collaboration and marketing tools. This unique solution provides you with a complete overview of your entire business, and gives you the insight you need to stay connected to the people and information you need to close sales. Stay updated with customised sales forecasting reports you can build with ease, and view dashboards for a real-time overview.

Are you interested in Salesforce and want more information?

Contact our experts today on 0115 840 5075 or email enquiries@solutionscloud.uk

Contact us now


Sales Cloud, Quick Start - £5000 exc. VAT

Our 'Quick Start' package is designed to get you up and running in just a few weeks by helping your business embrace core Sales Cloud features such as leads, campaigns and opportunities.

To begin the process, we work with you to build a project plan, understanding what your requirements are in greater detail and outlining security considerations for your system. Our objective is to ensure this plan describes a solution that will deliver value quickly and provide a platform for future development.

Throughout the project we'll interact with you regularly, demonstrating configurations as they evolve and making small refinements to the system where required. We'll work collaboratively to create the right Sales Cloud configuration for your business.

Finally, we'll meet in your offices, ours or online, to provide training to your users and system administrators as well as supporting you as you go live with Sales Cloud.

£5000* exc. VAT

*Subject to limitations set out on the Quick Start Options document.

Download our Sales Cloud Brochure


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Written By Lily Jones


Marketing Assistant

As Marketing Assistant, Lily assists the Marketing Manager in promoting the business, its services and partnerships. Her role is heavily content based, creating blog articles, newsletters and social media copy as well as creating and implementing the strategy behind them.

Lily also regularly updates the website and our company literature, ensuring the content is fresh and relevant.

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