February 06, 2019
An agreement has been reached to transfer the Act! CRM business interests of Preact Limited to the Midlands based Act! Certified Consultant.
One of the first established Act! practitioners in the UK, Preact has diversified to become a trusted provider of Microsoft suite products with a focus on delivering business solutions in the 'mid to enterprise' space. The Maidenhead based business therefore sought to appoint a trusted specialist partner to serve and take ownership of its Act! CRM customer base.
Solutions for Accounting and CRM is widely recognised and respected as one of the most capable Act! CRM consultancies in the UK and international community, making it a clear and responsible choice for Preact to safeguard the interests of its Act! clients.
With a large services, development, consulting and training team, Solutions is a Swiftpage 'Diamond' partner dedicated to supporting the growing community of small and medium enterprises who rely upon Act! to manage customer relationships.
Solutions is also well known within the industry as a strategic Sage partner, providing Sage 50 and Sage 200 Accounting management and ERP solutions. In many cases, there systems are integrated with Act! and other CRM technologies to provide rich, centralised customer information, able to empower every customer-facing business discipline.
From 11th February, contracted clients of Preact will enjoy a single point of contact for order placement and support through Solutions for Accounting and CRM. On-site services for implementation, training and consultancy will be delivered by Solutions' locally based experts across the UK.
Solutions is able to draw upon many decades of CRM experience based around a portfolio that encompasses Act!, Sage CRM and Salesforce. Now with a combined team of 11 fully accredited Act! Certified Consultants and over 80 years' combined knowledge and experience, the company is well established as the most capable and best-resourced Act! CRM solutions provider in the UK.
"We are thrilled to be working with those Act! user organisations who had been served so well for many years by Preact" says Solutions Director of CRM Business Will Ingleby. "Having interacted with Selom and his team on many occasions in the past, we've always shared a similar philosophy and a common approach to delivering customer service excellence. This acquisition just made so much sense to us; extending the community into which we can seek to deliver and support impactful Act! CRM solutions that drive improvement in clients' businesses".
Selom Bulla, Managing Director at Preact is equally positive about the move. "Due to an increasing focus on other areas, we felt the timing was right to pass the duty of providing a first-class service to our Act! customers onto an organisation we could trust to continue and improve on our work of the last 25 years. Solutions for Accounting and CRM are an organisation that not only has one of the most experienced teams of Act! Certified Consultants in Europe, but also has a deep commitment to outstanding customer service. We are totally confident that Will and the Solutions team will ensure that our customers realise the very best of their investment of Act! going forward".
Authors and owners of the Act! product, Swiftpage ACT! LLC are equally ebullient about the news. Vice President & General Manager Lindsay Boullin confirmed the vendor's approval. "Swiftpage has been working closely with both Preact and Solutions for Accounting and CRM for over 6 years, although working with Swiftpage's predecessor, both companies have already been established as leading Act! consultancies for more than a decade by then. During this time, they have both been excellent partners, delivering consistently high-quality services to Act! CRM customers. Of course, we are disappointed to part ways with the team at Preact, but we thank them for the service they've delivered to their Act! customers and wish them all the best for the future. Swiftpage is excited to be working even more closely with Will, Iain, Nicola and the team at Solutions for Accounting and CRM because we have seen how their focus on delivering high value sales and marketing consultancy really helps their clients to improve and grow their businesses".
Preact is a leading Microsoft Dynamics 365 Partner & Vendor, helping businesses of all sizes to maximise the value of their CRM since 1993. Based in Berkshire, the company has served many thousands of clients with Act!, Goldmine and Microsoft Dynamics 365 solutions to clients nationwide.
About Solutions for Accounting and CRM
Established in 1998, Solutions for Accounting and CRM are the UK's leading provider of business management solutions for SMEs that help drive business growth. As an award winning Swiftpage and Sage strategic partner, the team has access to the latest ERP and CRM technology, together with the skills and experience to implement them successfully within its clients' businesses, creating opportunities for positive transformation.
About Swiftpage (the vendors of Act!)
Swiftpage is a recognised leader in the small business segment for solutions that drive customer acquisition and retention. Act!, Swiftpage's flagship offering, makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation.
As the perfect fit for small businesses, Act! is a recognised market leader with millions of CRM users worldwide. Act! products and services are delivered by Act! Certified Consultants (ACCs) such as Solutions for Accounting and CRM.
Written By Lily Jones
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