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Integrating Sage 200 and Automating Business Processes in the Retail Industry

News Integrating Sage 200 and Automating Business Processes in the Retail Industry

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Integrating Sage 200 and Automating Business Processes in the Retail Industry

This is a guest blog by our friends at Codeless Platforms. Codeless Platforms are a leading provider of business process automation (BPA) software. Their BPA Platform provides a powerful suite of business technology that enables organisations to integrate business systems.

Fashions, trends and buying cycles change, but having the right information at the right time with complete transparency throughout an organisation can assist retailers to make informed decisions. Ranging from inventory levels in the warehouse and a bricks-and-mortar store through to the costs of promotion and distribution.

We live in a digital age in which online retail has provided the retail industry with the opportunity to accelerate sales opportunities. eCommerce platforms now provide 24/7 access to a company's products and services, and consumer expectation is now higher than ever. Customers demand convenience and on-time delivery, and it's up to you and your employees to ensure that your customers receive the best shopping experience possible.

An increase in the demand of consumer satisfaction means that retailers need to have smooth order management and fulfilment processes, whilst also having a greater insight into inventory. Putting these three ingredients in place can help you exceed customer expectations.

Introducing business process automation

Improving the way that information is processed and documented by deploying application integration and business process automation (BPA) functionality can play a significant role in improving company and employee performance.

Enabling business systems and applications to talk to each other not only reduces administration costs and associated human error, it also provides the advantage of having relevant information to hand when it is needed most. Sage 200 integration with retail systems is therefore essential to staying ahead of the competition.

Automating manual administration that surrounds back office activities not only improves speed and efficiency, it also improves ROI and assists in moving the business forward. Why have an employee wasting valuable time by manually processing orders from an online retail store in Sage 200 and manually select the most economical delivery service when the whole process can be automated?

The automation of business processes provides:

  • Automatic synchronisation of eCommerce orders to Sage 200
  • Synchronisation of orders by telephone and other offline methods
  • Automatic transfer of online payment details and transaction IDs to Sage 200
  • Automatic order placement with a selected courier service(s)
  • Automatic updating of an eCommerce solution with 'complete' or 'shipped' status when invoice or delivery has been created in Sage 200
  • Synchronisation of real-time stock levels/product descriptions from Sage 200 to an eCommerce platform
  • Automatic creation and distribution of PO requisitions when an order depletes inventory below agreed levels
  • Distribution of real-time business notifications (email/SMS) - special items ordered, low stock levels

Integration and its associated automation of business processes brings people, departments, external trading partners and information together to provide relevant data when its needed most. Picture an environment of less administration and no more bi-directional data entry, no more manual monitoring of multiple business systems and a stream of real-time information - a seamless and error free order to fulfilment process. This allows business growth, ensures lower overhead costs and enhances customer satisfaction.

Codeless Platforms provides integration and automation solutions for a wide-range of software, including Sage 200 and software for retail, exploiting their APIs to deliver seamless connectivity and data management via a simple, drag and drop interface.

For more information on how you can stay ahead of the competition with BPA Platform by Codeless Platforms, please call our experts today on 0115 840 5075 or email enquiries@solutionsforaccounting.co.uk.

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Written By Lily Jones

Marketing Assistant

As Marketing Assistant, Lily assists the Marketing Manager in promoting the business, its services and partnerships. Her role is heavily content based, creating blog articles, newsletters and social media copy as well as creating and implementing the strategy behind them.

Lily also regularly updates the website and our company literature, ensuring the content is fresh and relevant.

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