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What is Act! CRM?

News What is Act! CRM?

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What is Act! CRM?

Act! CRM, from Swiftpage, is the world's leading contact and customer management system for smaller business. It can enable you to organise all your customer information in one central location, and can be accessed on demand by customer-facing staff. Act! CRM gives you the flexibility to choose the platform that best suits your business needs and can be hosted in the cloud, giving you secure access to vital business data at anytime, anywhere.

Act! CRM suits the needs of SMEs and helps sales teams to build relationships with relevant customers through the use of email marketing and contact management features. This enables businesses to drive sales and enhance business performance. Act! CRM is a web-based solution with cloud capabilities and has the ability to integrate with Microsoft Office 365.

Act! is very flexible and unlike any other CRM platform, you can gain the freedom to tailor Act! CRM to meet your specific business needs, creating an adaptable, connected workspace, accessible on the go.

Adaptable - Act! CRM works with you, giving you a variety of database configuration options, from lightly personalised, to completely customised.

Connected - Act! CRM keeps you connected to popular business apps like Outlook and Google helping you run a more efficient business.

Everywhere - Act! CRM is accessible everywhere on the go, enabling you to be productive from wherever you work whether that be in the office, at home or on the road.

Act! CRM enables you to build long-lasting relationships with customers, making each and every interaction count with organised access to customer details. Fuel your business growth by driving demand and closing deals faster with integrated email marketing and powerful dashboards. This innovative CRM system can allow you to make more informed business decisions and can help you gain a thorough understanding of business performance with rich, actionable insight.

The Act! CRM Range - which one is right for your business?

Act Pro is ideal for smaller businesses requiring up to 5 users, an entry level out-of-the-box solution which allows you to get organised by providing a complete overview of your customer contact information, history of interactions, schedule / calendar of future activities and details of sales opportunities.

Act! Premium is suitable for small and medium sized businesses, with up to 100 users, requiring a fully featured, scalable solution. Record and manage in-depth information about your customers and contacts so your customer-facing teams are fully informed and able to maximise the potential of every interaction.

Act! Premium Plus is for those who need a more adaptable system that extends the capability of Act! to support your own specific business processes.It provides full potential with Custom Tables in a flexible cloud environment, enabling you to bring complex data and specialised industry practices together to help you manage your business.

Act! Cloud is ideal for those with remote workers. You can access the benefits of Act Premium or Act! Premium Plus via a fully managed and secure cloud environment on smartphones, laptops, tablets and virtually any other device that has a secure internet connection.

Are you interested in learning more about Act! CRM?

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Written By Lily Jones

Marketing Assistant

As Marketing Assistant, Lily assists the Marketing Manager in promoting both the business and its services. She updates the website and ensures the content is relevant, is involved in the strategy and implementation of digital marketing as well as producing and updating company literature.

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