January 16, 2018
We are thrilled to welcome ‘Act Partners’ (an independent group of Act! CRM Certified Consultants) into the ‘Solutions family’.
This collaboration brings together two of the most experienced and capable Act! CRM business units serving the UK market. The result is a new powerhouse dedicated to supporting the growing community of small and medium enterprises who rely upon Act! to manage customer relationships.
From 1st January, clients of both organisations will enjoy a single point of contact for order placement and support (through Solutions for Accounting and CRM). On-site services for implementation, training and consultancy will be delivered by locally based experts from offices in the Midlands, South West, South East, the North and Scotland, creating an organisation with true nationwide reach.
The collaboration draws upon many decades of CRM experience based around a portfolio that encompasses Act!, Sage CRM and Salesforce. Now with a combined team of 11 fully accredited Act! Certified Consultants and over 80 years’ knowledge and experience, the partnership is well established as the most capable and best-resourced Act! CRM solutions provider in the UK.
“We are thrilled to be working with Act Partners” says Solutions Sales Director Will Ingleby. “Having collaborated on many occasions in the past, we’ve always shared a similar philosophy and a common approach to delivering customer service excellence. This union just made so much sense to us; bringing together a team of like-minded professionals to deliver impactful Act! CRM solutions that can drive improvement in our clients’ businesses”.
Act Partner Jeff Granger agrees. “The technology comes secondary to our consultative approach. Maintaining a primary focus on how we can support and help improve client’s business processes has always been part of the vision shared between Act Partners and Solutions”.
About Act Partners
Act Partners is a consortium of 4 Act! Accredited Consultants who have been collaborating since 2013 to provide a UK wide network of expertise in Act! Software and related add-ons. Act Partners consist of Trevor Lever (Trevor Lever Consulting – TLC), Jeff Granger (Big Blue Marketing), Catriona Cripps (Wildcat Solutions) and Elene Marsden (Better Act Now).
Apprentice Marketing Assistant
As Marketing Assistant, Lily assists the Marketing Manager in promoting both the business and its services. She updates the website and ensures the content is relevant, is involved in the strategy and implementation of digital marketing as well as producing and updating company literature.
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