Sage 200 Support
DJH Group designs and produces bespoke pewter ornaments, corporate gifts, door and cabinet hardware models. Set up over 35 years ago the County-Durham based company operates four separate brands serving a diverse client base, many being blue-chip.
DJH Group approached Solutions for Accounting wanting support for their Sage 200 system, incorporating the Financials, Commercials, Manufacturing Modules and Spindle, which was struggling to cope with growing online orders.
Katrina Gutierrez, Sales & Purchasing Manager at DJH Group Ltd, said: “After moving to Sage 200 with our previous service provider we were still experiencing a series of issues with the finance system. Solutions for Accounting identified the problem immediately and worked with us to put things right.”
Most of the work was done remotely with systems checking and training provided by Solutions’ Sage 200 specialists. With over half their employees needing access, it was essential the software was fully optimised.
Solutions for Accounting will continue to provide ongoing support to the manufacturer as their business continues to grow.
Katrina Gutierrez said: “We’re extremely pleased with the support Solutions for Accounting has provided in the last three years and this has undoubtedly improved our interactions with both clients and suppliers.
“We chose them in the first instance because they had experience in delivering everything we wanted from the system. As we continue to automate and optimise paperless business systems and production management, we will continue to call on their expertise and support.”