Service Management Software
Protean Software is service management software that streamlines business processes for companies that are associated with equipment supply, installation maintenance and hire.
With over 20 years of experience our expert team know how important it is to have an system which can help you business perform more efficiently. With Protean you can combine tools to improve the way your business operates while helping you grow the existing relationships you have with your customers.
Our highly knowledgeable team will ensure you know how to make the most out of Protean by relieving management and administrative personnel from the strenuous and tedious piles of paperwork related to supplying, installing, maintaining and hiring equipment. We will help you through every step of the implementation process, from consultation to the support that you will receive once your business is up and running.
Are you interested in Protean and want to learn more? Contact our experts today on 0115 840 5075 or email email@example.com
With Protean Software you can improve the efficiency of your business, dramatically improving the operations of your business while maximising the productivity of your engineers.
Protean Software will reduce the number of times you have to duplicate data into different systems. Eliminating multiple data entry will give your employees back valuable time.
With quicker, more precise billing, our knowledgable team will ensure you know how to get the most out of Protean Software so you can enhance cash flow.
Keep important clients happy by validating first time fix rates for big clients so you can encourage repeat business.
Improve quality of customer service
Place important customer information at the fingertips of your front line staff. Have the ability to validate first time fix rates and prompt responses to enquiries to take advantage of repeat business.
Protean Software will help you build loyalty and trust in your services by giving your customers precise maintenance contract/job billing information on time, every time.
Give your customers the power to log new works and access to their information.
Manage less systems
Save time and effort re-entering information that was previously produced by hand within your organisation, such as timesheets and job records.
With Protean your systems and data integrity will be kept up to standard regardless of staff turnover in the organisation.
Save time and money by providing engineers with the right parts when they go on-site. With quick and easy access to practical stock profile of parts in your stores you have access to important data that can analyse the profitability of jobs/contracts at your fingertips.
Stay in control of your business with pinpoint machines that notify customers when they need to be replaced. With Protean you can avoid being charged penalties for not meeting a Service Level Agreement (SLA).
One of our consultants will host an exploratory phone conversation to ensure Protean Software is the right solution for you and to gain a thorough understanding of your business. You will also see a demonstration of the software focusing on the elements that are important to your business. All of our demonstrations are uniquely tailored to the client so we won’t waste your time with features
Next you will be introduced to our team who job is to ensure the smooth implementation of Protean Software into your business. The integration team will ensure it’s configured to compliment and streamline your existing processes, importing relevant data across and making sure your teams are trained to a high level. Our award-winning support team will always be on hand to help with any issues you may face, making you feel confident that our experts are just a phone call away.